Sabretooth

Terms and Conditions of Sale

In these terms and conditions of Sale (“Conditions of Sale”) “You” means the person, organisation or entity that purchased the products or related services from us. “we” or “us” or “our” means Lincoln Sentry Group Pty Ltd ABN: 59 010 624 389 whose business is located 76 Postle Street, Coopers Plains. Brisbane, Australia 4110.

Please read through these Conditions of Sale carefully as they form the agreement under which we will supply products and services to you. These conditions of sale apply to all sales made by us to consumers and dealers, whether products and services are purchased online or via fax.

1. Contract

1.1 Our online store invites You to buy Goods from Us. A legally binding contract with You will only arise once Lincoln Sentry has received payment for the Goods in Full from You. We shall notify you of acceptance of your order by e-mail or telephone to the contact details given by You in the order form. We regret we cannot accept orders outside Australia.

1.2 We will provide you with an “order reference number” via a confirmation email or over the phone once your checkout process or fax order is complete. If you are paying by Account, credit card, debit card, EFTPOS, we will not complete your order until your payment has passed our internal validation procedures. Once your payment has been validated, we will process your order and let you have your reference number. Please keep your order reference number safe.

2. Price

2.1 The price payable for a product is the one set out on our website and pricing manual at the time of placing your order.

2.2 The price shown at Our online store includes the Goods and Service Tax (GST) and are shown in Australian Dollars (AUD).

2.3 We accept payment by VISA & MasterCard Credit Card,.Direct Deposit and Cash payments made at your local Lincoln Sentry Branch.

2.4 If you have a promotional/discount/coupon code, you will be prompted to enter the code at the checkout and this will generate a discount from your cart value or add an incentive. To activate, simply enter a valid code then click the “Apply” button. All promotional codes have a unique set of terms and conditions automatically applied when issued and are only valid at our discretion. Promotional codes cannot be used in conjunction with any other offers or discount. If you are unable to use a promotional code, please contact us.

2.5 Your tax invoice will be available once payment is confirmed and/or delivered. Your tax invoice is your proof of purchase and may be required for any warranty claims.

3. Right to Cancel or Change Order

3.1 As our products are custom made and the manufacturing process will begin after a set period of 24 hours You are only able to make changes to your order prior to the manufacturing process beginning.

3.2 You cannot cancel or change Your order if the goods You have ordered are manufactured to your requirements as these goods will not be resalable to Us. We regret that once Your Order has been accepted by US in relation to such Goods and entered on Our manufacturing process We are unable to accept changes to these Goods or cancellation of Your order. If prior to delivery You do wish to change Your order or cancel it after We have accepted it please contact Us as soon as possible by email or phone and We will try to assist you.

4. Refund and Return Policy

Unfortunately as your order has been made to suit your individual requirements and all security screens are custom built; we are unable to accept returns for custom made goods, as Lincoln Sentry are unable to on sell them. However, we do offer refunds or returns if the error is from manufacturing or delivered faulty.

If you see a problem within 7 days of receiving your order and have provided accurate measurements and details, we will repair your product, or remake it completely. This guarantee is only offered for faults or manufacturing errors and not for personal change of mind on product or size/colour or accessory selection.

5. Stock Shortages

4.1 We do our best to keep in stock most products that are advertised by us, however stock levels can change without notice. If the Goods you order is unavailable We will notify you and suggest a suitable replacement as soon as possible using the details provided by you at the checkout process to amend, cancel or put your order on backorder as agreed with you.

6. Product Descriptions and Measurements

The product information and photographs contained within our Online Store are provided for illustrative purposed only and We cannot assure that they are correct. As the Goods You order are manufactured to the measurements You provide in Your order, it is very important that Your measurements are accurate. We do not accept the return of Goods due to your measurements being incorrect. You are advised to read the ‘How to Measure’ within our online store or contact us for guidance on how to measure correctly.

Please be aware that if you are ordering manufactured Goods from measurements taken from a house plan, we cannot be held responsible if the measurement on the building plans vary from Actual measurements.

7. Manufacturing Times and Delivery of Your Goods

A delivery fee is payable in most areas. Please refer to our Delivery Charges section to check applicable charges.

If you need to change a delivery date or the delivery address, please contact us as soon as possible.

Delivery times stated on Our website and Order Status notification emails are to be used as a guide only. Times are approximate and calculated on standard manufacturing working days and do not include weekends. Whilst we should endeavour to manufacture Your order within the quoted time frame, variations of stock or workload on the factory and/or powdercoaters can change the dates stated. We will endeavour to notify You as early as possible as We are made aware of any delays by manufacturing.

Lincoln Sentry offer a number of delivery methods:

a. Delivery by a third party driver

b. Delivery by Independent freight company

c. You also have the option of collecting your goods from one of our nominated locations

Goods will be delivered to the address You have provided on the order form for delivery. Lincoln Sentry will not be held responsible for Goods that You receive damaged in transit or lost.

We carefully package and prepare all our orders prior to dispatch. Please carefully check the contents of your parcel upon receipt to ensure all purchased items are included. If there are missing items in your order, please contact us within 48 hours of receiving your order.

8. Events Beyond Our Control

We shall have no liability to You for any failure to deliver Goods You have ordered or for any delay in doing so or for the change of the specified delivery date or for any damage or defect to Goods delivered that is caused by any event or circumstances beyond Our reasonable control including, without limitation, third party default, strikes, lock-outs, and other industrial disputes, manufacturing delays, breakdown of systems or network access, transportation delays, stock and order delays, flood, fire, explosions or accident.

9. Your Sabretooth Online Registration

You may create a Sabretooth account by registering your name, providing certain information about yourself, and creating a password. You agree that you will provide complete, current and accurate information about yourself and/or your business as requested, and that you will keep that information up to date. You are responsible for safeguarding the confidentiality of your username and password that you use to access your member account on this site. You agree not to disclose your username or password to any third party.

BY ORDERING PRODUCTS OR USING SERVICES, OR BY OTHERWISE INDICATING ACCEPTANCE OF THESE TERMS, YOU ACKNOWLEDGE THAT YOU HAVE READ AND REVIEWED THESE TERMS IN THEIR ENTIRETY, YOU AGREE TO THESE TERMS, AND THESE TERMS CONSTITUTE BINDING AND ENFORCEABLE OBLIGATIONS TO YOU.

Copyright.

All content on Sabretooth websites including text, graphics, logos, design, photographs, button icons, images, audio/video clips, data compilations, and software and its compilation is the property of Sabretooth Screens and is protected by Australian and International copyright laws.

You may not modify, create, copy, distribute, transmit, display, reproduce, duplicate, publish, license, create derivative work from, or offer for sale any information contained on, or obtained from, the Sabretooth Screens website without our express written consent.

Trademarks.

All trademarks, service marks and trade names of Sabretooth used in this site are trademarks or registered trademarks of Lincoln Sentry Pty Ltd.

Privacy

DuluxGroup recognises the importance of your privacy and how important it is for us to protect your personal information. We are committed to protecting personal information which we hold and to complying with all relevant privacy laws in the jurisdictions in which we operate. This document describes how we manage your personal information and safeguard your privacy.

References to ‘DuluxGroup’, ‘we’ and ‘us’ include DuluxGroup Limited and its related bodies corporate. Please see our website at www.duluxgroup.com.au for more information about our companies and brands.

How to we collect and hold personal info about you?

The kinds of personal information we collect and hold will depend upon the type of products and services we provide to you or obtain from you. It may be contained in:

  • Information you give us when you request a product or service from us or enter a competition of ours;
  • Records of communications and other interactions you have with us (including telephone, email and online); and
  • If you have or had one of our products, information about the use of that product or your opinions about that product recorded when you respond to a survey.

This information may include your name, address, telephone numbers, email address, bank account and credit card details, date of birth, identification information and organisation.

The personal information we request is generally optional, but if you choose not to provide personal information to us, we may not be able to fulfil your request or provide you with the product or service you require. Sometimes, however, there are situations where we are required by law to collect certain personal information from you and, if this is the case, we will take reasonable steps to inform you of the law that imposes this requirement.

We generally collect personal information directly from you whenever it is reasonable practicable to do so. We may also collect personal information from other parties such as our related bodies corporate your agents or representatives (such as your legal or financial adviser) and from publicly available sources of information.

Security

We hold personal information electronically and in hard copy form. We take reasonable steps to protect your personal information from loss, misuse, modification, or unauthorised access, use and disclosure. These steps include access control for our buildings, confidentiality obligations imposed on our employees and service providers and the use of security measures for computer system access.

Once we no longer require your personal information for any of the purposes for which it was collected we will, subject to any legal obligations and responsibilities, take reasonable steps to destroy or de-identify your personal information

How do we use your information?

We collect, use and disclose personal information to carry on our business; to provide, administer, improve and personalise our products and services; to identify and interact with our customers; to let our customers know about other products and services which might interest them; to assess and improve the quality of our products and services; to protect our lawful interests; to deal with our customers’ concerns and enquiries; and to assist us generally in managing transactions with our customers, suppliers, consumers and other contacts.

One or more DuluxGroup entities may contact you on an ongoing basis by telephone, mail, electronically or otherwise to provide you with marketing, advertising or other material about our products and services or to follow up on your interest in particular products and services, unless or until you tell us not to or we are restricted by law. We may also disclose your personal information to market research agencies, who may contact you in a similar manner to conduct market research in relation to products and services you have acquired from or are offered by DuluxGroup and related matters (unless or until you tell us not to).

We may also exchange information with other DuluxGroup entities and with our service providers including our print service providers, call centres and mail houses, advertising agencies, accountants, auditors and lawyers, credit reporting and collection agencies, and providers of archival, banking, payment, data processing, data analysis, information broking, research, investigation, website and technology services.

We may also disclose your personal information in corporate transactions involving the transfer of all or part of our assets (including debts) or business or in a corporate restructure.

We may also be required or authorised by law to disclose your personal information. For example, we may disclose your personal information to a court in response to a subpoena or to a relevant taxation agency. We may also disclose information to other persons where you have provided your consent for us to do so.

Some of the third parties to which we disclose personal information may be located in New Zealand, Papua New Guinea, Fiji, Singapore, Hong Kong, Peoples Republic of China, the United State of America, throughout the European Union and other countries and you acknowledge that, while they will often be subject to confidentiality or privacy obligations, they may not always follow the requirements of Australian privacy laws.

Do we use cookies?

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We use cookies to make it easier for you to navigate our site and where applicable, provide customer services to you. If you reject cookies, you may still use our site, but your ability to use some features on our site will be limited.

Sabretoothscreens.com.au advertises with Google. Google may show you our advertisements based on your previous visits to or site. If you do not wish to see these advertisements you can opt out by visiting our ‘opt-out, remove or modify information’ section below.

Changes in this privacy policy

We may change our privacy policies from time to time to comply with new laws or industry codes of practice which are developed or to align with changes to our business. It is your responsibility to refer to our privacy policies from time to time to familiarise yourself with any changes. We encourage you to visit our websites regularly for any updates to our privacy policies.

Third Party Link

In an attempt to provide you with increased value, we may include third-party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Consent

By using our site, you consent to our privacy policy.

Contact Us

We encourage and value your feedback. If you have any questions about our privacy policy, or have a problem or complaint, please let us know. Our Contact Details are:

Lincoln Sentry Group Pty Ltd

ABN: 59 010 624 389

76 Postle Street, Coopers Plains, Brisbane, 4110.

Phone: 07 3244 3200

E-mail: rowan.finch@lincolnsentry.com.au